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How would you rate our people and service?
Dear Customer,
Your Satisfaction is our ultimate goal. Your comments and suggestions on our staff and services will go a long way in helping us to serve you satisfactorily. Please take a few minutes to complete the form below. Thanks for your time.
( Fields with an * are required)
1.  Parking Excellent Good Fair Bad
2.  Security Men Conduct Excellent Good Fair Bad
3.  Premises and Banking Hall Excellent Good Fair Bad
4.  Staff appearance and attitude Excellent Good Fair Bad
5.  Communication with customer Excellent Good Fair Bad
6.  Turnaround time (Time taken to serve you) Excellent Good Fair Bad
7.  Understanding and satisfying your needs Excellent Good Fair Bad
8.  General knowledge of staff on products Excellent Good Fair Bad
9.  Accuracy of your transaction e.g. No cash shortage Excellent Good Fair Bad
10. Delivery and regularity of statement of account and advices Excellent Good Fair Bad
11. Overall satisfaction as a customer Excellent Good Fair Bad
Your Name*
Your Account Number *
Telephone Number*
Branch
Email Address*
Other comments here*:


 





 
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