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CAL Bank emerged Best Bank - Medium Term Loan Financing, Best Bank - Product Innovation, Best Bank – Retail Banking at the 2008 8th Ghana Banking Awards. CAL Bank was also adjudged first runner-up in Best Bank in IT/Electronic Banking, and picked 2nd runner up awards in Best Bank in Corporate Banking, Best Bank in Long term Loan Financing, Best Bank in Advisory Services.
In all CAL Bank picked up seven awards, an improvement on the five awards the Bank won at the 2007 Banking Awards
The impressive awards ceremony held at the Accra International Conference Centre saw a heavy attendance by industry bigwigs, including the Governor of the Bank of Ghana, who was special guest and keynote speaker.
The annual awards seek to engender keen competition among banks operating in the country and ultimately improve the quality and efficiency of financial services delivery to Ghana’s banking population.
Messrs KPMG, the reputed research institution, was responsible for data collection and analysis.
Full list of Award Categories 1. Medium Term Loan Financing: Winner: Cal Bank This Award goes to the Bank that is perceived by its clients as being the most efficient in the delivery of Medium Term Loan Facilities for loan facilities with repayment periods of between one and five years.” For this category also, partici pating banks are assessed with data from the corporate and retail surveys only. Banks are assessed based on factors including: availability of suitable medium term loans, speed of delivery of approved facilities to the client, and flexibility with security options and terms of payment.
2. Product Innovation: Winner: Cal Bank
This Award goes to the Bank that introduced the most innovative products for the year under review.” For the assessment of this category, both bank data and customer (both retail and corporate) data were used. Factors considered in the assessment included relevance of the new products to the customers; product availability irrespective of location in the country first, and then the world as a whole; whether the products were entirely new to the market or were already on the market but had been significantly modified.
3. Best Bank in Retail Banking: Winner: Cal Bank
This Award goes to the Bank that scores the highest weighted aggregated scores for all of the catego ries assessed by the retail customers. The weightings are based on a ranking of all the categories by customers during the survey.
4. IT and Electronic Banking: 1st Runner-up: Cal Bank
This Award goes to the Bank whose IT Infrastructure provided the most efficient and reliable access to its products and services by its customers for the year under review. For this category, assessment of banks was based solely on data from the retail and corporate surveys. More detail is provided in the next section about the changes to the methodology for this category.
5. Long Term Loan Financing: 2nd Runner-up: Cal Bank This Award goes to the Bank that provided the most efficient access to long term loans in the country for loans with repayment period of over 5 years.” Factors assessed include availability of suitable long term loans, speed in the delivery of approved facilities and flexibility with security options.
6. Advisory Services: 2nd Runner-up: Cal Bank
This Award goes to the bank that best under stands its customers’ needs and sees it as a duty to continuously assist its customers improve on the management of their accounts and ultimately their companies. Banks are assessed based on factors including proactiveness of bank staff in identifying and proposing alternative solutions to clients’ needs; and ease of accessing advice by customers when required.
7. Best Bank in Corporate Banking: 2nd Runner-up: Cal Bank
This Award goes to the Bank that scores the highest weighted aggregated scores for all of the catego ries assessed by the corporate customers. The weightings are based on a ranking of all the categories by customers during the survey. (Posted: May 04 2010 ) « Back to headlines |