Our Commitment to You
At CAL Bank, we’re committed to keeping your accounts and financial information safe and secure, from the moment you sign on to Internet Banking (CALnet) to the time you sign out. As part of this commitment, we have instituted a number of security measures to help ensure the integrity of your transactions and your account information, including:
    •    Meeting high industry Internet security standards by enforcing the use of 128-bit encryption browsers.

    •    Installing firewalls and monitoring our systems to prevent unauthorized access to our internal systems and maintain the safety of your information.

    •    Developing and implementing security enhancements to further protect Internet Banking (CALnet) information and sessions. We provide such security features like Access Code, Session and Timeouts.


A Shared Responsibility
To ensure you are protected, you must do your part too. In particular, you must:
    •    Carefully select your Internet Banking (CALnet) sign-on password and Access Code and ensure that they are different from one another. Never select a password or Access Code that is the same as or similar to an obvious number combination such as your date of birth, bank account numbers, ATM PIN number or telephone numbers.

    •    Keep your  Internet Banking (CALnet) sign-on password and other credentials confidential. Do not divulge this information to anyone – including family members, friends, employees, bookkeepers or anyone else. Do not write this information down or keep a poorly disguised record of it.

    •    Notify us immediately in the event of loss, theft, misuse or compromise of your  Internet Banking (CALnet) sign-on password, Access Code, or any other credentials.
    •    Install and maintain up-to-date firewall and virus protection software on your PC or wireless device.

    •    Do not respond to pop-ups, emails, or other Internet requests that ask you to reveal personal information about yourself or your CAL Bank accounts. CAL Bank will never send you unsolicited emails asking for your password, Personal Identification Number (PIN), credit card, account numbers, etc. We will never ask you to validate or restore your account access through unsolicited email.

    •    Review your statements and report any errors in a timely manner.

    •    Assist us in any investigation into improper access to your accounts.
By working together, you can help us protect your financial and personal account information.